Cedi Travels and Hospitality Services (“Cedi Travels,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or use our services.
1. Information We Collect
We may collect personal information from you when you visit our website, make reservations, or interact with our services. The types of information we may collect include:
- Contact Information: such as your name, email address, phone number, and mailing address.
- Booking Details: including travel dates, destinations, accommodation preferences, and special requests.
- Payment Information: such as credit card details or other payment methods.
- Communication Preferences: including your preferences for receiving marketing communications from us.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process reservations and bookings.
- To communicate with you regarding your reservations, inquiries, or requests.
- To personalize your experience and provide tailored recommendations.
- To improve our website, products, and services.
- To send you promotional offers, newsletters, or other marketing communications.
- To comply with legal and regulatory requirements.
3. Information Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- With service providers and business partners who assist us in providing our services, such as hotels, airlines, car rental agencies, and tour operators.
- With third-party vendors who process payments on our behalf.
- With law enforcement agencies, government authorities, or other third parties when required by law or to protect our legal rights.
- With your consent or as otherwise disclosed at the time of collection.
4. Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
6. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information from our systems.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [insert contact information].
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.